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If you wish to cancel your booking we will do our best to re-let the accommodation and if the accommodation is re-let we will refund you any monies paid by you less any difference in price between your booking and the new booking if the new booking is cheaper than your original booking.

If we are unable to re-let the accommodation you will still have to pay for your holiday and any unpaid balance is still due.

Rumsey Holiday Homes have a cancellation protection fund which we use at our absolute discretion to provide refunds to guests who have to cancel for genuine reasons such as serious illness, injury or bereavement. Please mention when cancelling if you wish to make a claim from this fund which applies to full price bookings made directly with us and may exclude certain properties as indicated in the property description.

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