Ts & Cs » Covid-19 Terms

Covid-19 Special Booking Conditions

Rule of 6- Unless you are part of a bubble we are unable to take bookings for more than six people for arrivals in 2020.

We are fielding questions on many scenarios on a daily basis and it's hard to form a policy for each individual case so we'll work on the following principle:

If we are closed so can't provide the accommodation you'll get a refund.

If we are open but you are unable to travel for reasons that relate to you such as a local lockdown or call from track and trace then we'd work with you to reschedule and would try to resell the week and give a refund but I can't guarantee that.

I think this is a fair balance between ourselves and our guests, I don't think it's fair for us to bear all the risk of say a sudden London lockdown which would cripple us even though we were open for business.

Balance due date has been reduced from 60 to 30 days before the holiday and this will remain for the foreseeable future.

SEE OUR FULL TERMS AND CONDITIONS HERE

Simon

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